Intially, i would have agreed with the other people that reviewed BM coaches. They prices are very reasonable and throughout the booking process i found them very efficent. I booked a return journey and had 19 children. The journey up was fine, the driver was friendly and the coach was new. However, on the return journey the coach had not turned up. It took nearly half an hour to get through to them, the phone kept ringing constantly. When I did i was told the coach had broke down. No one bothered to inform me of this before even though i had given them a number. I was\'nt givin a clear explaination about what had caused the coach to break down accept some vauge references to the battery. I asked that I be called back in half an hour with an update about what was going to happen, they failed to do this. I tried phoning them again and it was another 20 mins before i got through and they still had not managed to get any mechinal services to our broken down coach. Again I was given vauge explainations about how long it would take to get a coach to us. Another 45 mins passed and I repeatly tried to contact them and no one answered the phone which kept ringing. About Three hours after the coach was intialy suppose to collect us, i finally got a call stating that the coach had been repaired and it was on its way. Due to the lack of communication and not getting much assurances I had decided to book another coach as I could not get through to them. i had 19 children sitting outside the whole time. This is a extremly disappointing service which i will not be using again...

Lovely company with great new coaches in my opinion they are by far the best company in london.....

I have been looking for the cheap coach hire services for my education trips to Europe and Back home in London. I contacted coach hire company bmcoaches.co.uk and I feel they are the real coach hire specialists everyone should opt to while looking for a cheap coach hire service provider, or coach hire for airport transfer. Very customer friendly staff, cheap luxury coaches, and more important, they are very kind. Thank you Huma ...

I\'ve used this company three times. Great Service. ...

five star service from a five star company...

I have Booked with this coach company They are great with their services. I will recommend this coach company. They have all new vehicles. the driver i had from that company are friendly and helpfull....

Booked through their website www.bmcoaches.co.uk and had very good service,cheap price and very very nice coaches....